A 3-email welcome series template for small businesses (with template)

Learn how 3 easy-to-set-up emails can bring you more leads.

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A new lead signs up for your newsletter while you’re busy with client work, inventory, or payroll. You mean to follow up. Then the day gets away from you. By the time you reach out, the moment has passed.

This is a familiar situation for small business owners. Follow-up matters, but it rarely happens fast enough to make a difference. The good news is that small, consistent marketing actions can still move the needle.

An automated three-part welcome email series is one of them. It reaches out to new subscribers right away and starts building a relationship for you. In this guide, you’ll find a simple welcome email series template you can set up once and let run automatically.

Why your business needs an automated welcome email sequence

An automated welcome email sequence gives every new subscriber a consistent, professional first impression of your brand. It builds trust and authority immediately. A person’s interest is highest at the moment they subscribe. An instant welcome email confirms their action and delivers what you promised, like a discount or a guide. The follow-up emails provide additional value, positioning you as a credible expert, not just a seller.

The simple 3-part formula for nurturing new subscribers

Your effective welcome series doesn't need to be complex. A three-email sequence is enough to engage new subscribers without overwhelming them. Each email has a clear purpose, moving the new lead from initial interest to a deeper connection with your business.

Email 1: The instant welcome & delivery (the hook)

Goal: Make a strong first impression and deliver on your promise.

This email must be sent immediately after a new subscription. Its primary function is to deliver the lead magnet or incentive you offered. Fulfilling this promise confirms the subscriber made a good decision. The email should be short, direct, and focused on one action: accessing their resource.

Email 2: Build trust & provide value (the relationship)

Goal: Deepen the connection by providing useful information.

Sent 1-2 days after the first email, this message builds the relationship. You are not selling. You are providing value. This can be your best tip, a link to a helpful article, a short tutorial, or a story about why you started your business. This email shows your expertise and your commitment to the subscriber's success.

Email 3: Introduce your solution (the gentle pitch)

Goal: Connect the subscriber's problem to your paid solution.

Sent 2-3 days after the second email, this message connects the value you've provided to your core offer. You have welcomed them and offered help. Now, you can explain how your product or service is the most effective solution to the problem that led them to subscribe. This is not a hard sell; it is a logical next step.

Your copy-and-paste welcome email series template for small businesses

These lead nurturing email examples are designed for clarity and effectiveness. Replace the bracketed text with your information.

Template: Email 1 - Welcome & deliver your lead magnet

Timing: Send immediately.

Subject Line Options:

  • Welcome to [Your Business Name]! Here’s your [Lead Magnet Name]

  • You’re in! Your [Lead Magnet Name] is inside.

  • So glad to have you, [First Name]!

Body:

Hi [First Name],

Welcome to [Your Business Name].

As promised, here is your free [Lead Magnet Name]. You can access it at the link below:

Over the next few days, I will share a few more tips to help you [achieve specific result related to your lead magnet].

My goal is to help you [solve their primary problem].

Best,

[Your Name] [Your Business Name]

Template: Email 2 - Share your best tip or story

Timing: Send 1-2 days after Email 1.

Subject Line Options:

  • A quick tip for [achieving a specific result]

  • [First Name], are you making this common mistake?

  • My story (and how it can help you)

Body:

Hi [First Name],

Yesterday, you received the [Lead Magnet Name].

A common challenge people face with [topic] is [describe a common problem or mistake].

Here is a simple way to overcome it: [Share your single best, actionable tip here. Make it clear and easy to understand in 2-3 sentences.]

(Alternative: Share a short, professional story about why you focus on this topic or a key lesson you learned. Keep it relevant and focused on a clear takeaway for the reader.)

Applying this should help you [achieve the desired outcome].

I will be in touch one more time with a way to take this to the next level.

Cheers,

[Your Name] [Your Business Name]

Template: Email 3 - Connect their problem to your offer

Timing: Send 2-3 days after Email 2.

Subject Line Options:

  • Ready for the next step, [First Name]?

  • The easiest way to [achieve the ultimate result]

  • Putting it all together

Body:

Hi [First Name],

We have covered [mention topic of lead magnet] and my best tip for [mention topic of email 2].

While these tips help, achieving lasting results requires a more structured approach.

If you are serious about [achieving their main goal] and want to do it efficiently, I offer [Your Product/Service Name].

It is my [service/program/product] designed to help people like you [describe the main benefit and transformation]. We will work to [mention 1-2 key outcomes].

If you are ready to solve [the problem] and [achieve the dream], you can learn more or book a consultation here:

Thank you for being part of this community.

All the best,

[Your Name] [Your Business Name]

Quick tips: how to write a welcome email that people actually read

Follow these practices to make your emails more effective.

  • Craft a clear subject line: The subject line's only job is to get the email opened. Be clear and direct about the value inside. "Here’s your free guide" is better than "A gift for you."

  • Use their first name: Personalization improves engagement. Most email marketing platforms can insert a subscriber’s first name into the subject line and greeting, making the email feel like a direct conversation.

  • Focus on one call-to-action (CTA): Each email should have a single goal. In Email 1, the CTA is to download the resource. In Email 3, it is to learn about your offer. Do not ask readers to do multiple things at once.

This welcome email series template for small business is a valuable asset. By setting it up once, you ensure every new lead receives a warm and consistent introduction to your brand. It nurtures them from subscriber to customer on autopilot.

Send your next email campaign with Melora

A welcome email series only works if you actually set it up. For most small business owners, that part keeps getting pushed to later.

Melora takes care of it for you. It looks at your website, learns your voice, writes the welcome emails, and publishes them automatically. Every new subscriber gets a thoughtful follow-up without you having to remember or manage it.

If you want to stop losing leads after they sign up, try Melora. Connect your site and see your welcome email series created for you in minutes.

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